Data Protection · Privacy · Security

77c Privacy Policy – How We Handle Your Data

At 77c, your privacy is not an afterthought. This policy explains exactly what personal data we collect when you use the 77c platform, why we collect it, how we use it, and what rights you have over your own information. We've written it in plain language so you actually understand it.

Last Updated: January 2025
Your Data, Your Rights

77c collects only what is necessary to operate your account and process your payments. We do not sell your data. We do not share it with advertisers. Full stop.

Six Things 77c Commits to on Privacy

These are the core privacy commitments that shape how 77c handles every piece of data you share with us.

Minimal Data Collection

77c only collects the personal data that is genuinely needed to run your account, verify your identity, and process your payments. We do not collect data for the sake of it, and we do not ask for information we have no use for.

No Data Selling

77c does not sell, rent, or trade your personal data to any third party for commercial purposes. Your information is used solely to operate the 77c platform and provide you with the services you signed up for.

Secure Storage

All personal data held by 77c is stored on secure servers with access controls, encryption, and regular security reviews. We take the protection of your data seriously and apply industry-standard security measures across the platform.

Your Rights Are Real

You have the right to access the data 77c holds about you, request corrections, and ask for deletion in certain circumstances. These are not just words — you can exercise these rights by contacting the 77c support team at any time.

No Unnecessary Tracking

77c uses cookies and session data only to keep the platform working properly and to improve your experience. We do not use tracking technologies to build advertising profiles or share your browsing behaviour with third-party ad networks.

Transparent Communication

If 77c ever needs to update this Privacy Policy in a way that affects your rights, we will notify you. We will not make significant changes to how we use your data without giving you the opportunity to understand what has changed.

01 Who We Are

This Privacy Policy applies to the 77c platform, accessible at 77c.one. 77c is an online gaming platform serving players in Bangladesh. When this policy refers to "77c", "we", "us", or "our", it means the 77c platform and the team responsible for operating it.

This policy explains how 77c collects, uses, stores, and protects the personal data of players who register and use the platform. It also explains the rights you have in relation to your personal data and how to exercise them. By using the 77c platform, you agree to the practices described in this Privacy Policy.

Scope: This policy applies to all data collected through the 77c website, the 77c mobile app, and any communications between you and the 77c support team.

02 Data We Collect

77c collects personal data in two ways: information you provide directly when registering and using the platform, and information that is collected automatically when you interact with the platform.

Data Type Examples How Collected
Identity Data Name, date of birth, mobile number Registration form
Account Data Username, password (hashed), account preferences Registration and account settings
Payment Data bKash / Nagad / Rocket wallet number, transaction IDs Deposit and withdrawal requests
Usage Data Games played, session duration, bet history Automatically via platform activity
Device Data IP address, browser type, operating system Automatically via browser/app
Communication Data Support chat messages, emails sent to 77c Direct communication with support

77c does not collect sensitive personal data such as national ID numbers, passport details, or financial account numbers beyond the mobile wallet numbers required for payment processing.

03 Why We Collect It

Every piece of data that 77c collects has a specific, legitimate purpose. We do not collect data speculatively or build data profiles beyond what is needed to operate the platform safely and fairly.

  • To create and manage your 77c account.
  • To verify your identity and confirm you meet the eligibility requirements.
  • To process deposits and withdrawals through your registered mobile wallet.
  • To detect and prevent fraud, money laundering, and platform abuse.
  • To provide customer support and respond to your queries.
  • To comply with applicable legal and regulatory obligations.
  • To improve the platform based on how players use it.
  • To send you important account notifications and service updates.

04 How We Use Your Data

77c uses your personal data strictly for the purposes described in this policy. We do not use your data for purposes that are incompatible with the reason it was originally collected. The main ways 77c uses your data are as follows:

Your identity and account data is used to authenticate you when you log in, to personalise your experience on the platform, and to ensure that your account is operated in accordance with the 77c Terms and Conditions. Your usage data helps 77c understand which games are most popular, identify any technical issues, and make improvements to the platform over time.

Your communication data — messages you send to the 77c support team — is used to resolve your queries and is retained for a period to allow us to follow up on ongoing issues. 77c does not use your support communications for marketing purposes.

Marketing communications: 77c may send you promotional messages about bonuses and offers if you have opted in to receive them. You can opt out at any time by contacting the support team. Opting out of marketing does not affect your ability to use the platform.

05 Payment Data

Payment processing on 77c is handled through bKash, Nagad, and Rocket. When you make a deposit or request a withdrawal, 77c records your mobile wallet number and the transaction reference provided by the payment provider. This information is used solely to process your transaction and to resolve any payment disputes.

77c does not store full payment credentials beyond what is necessary for transaction verification. Your mobile wallet number is linked to your account to ensure that withdrawals are only sent to the wallet registered in your name, which is a security measure designed to protect you.

Third-party payment providers: bKash, Nagad, and Rocket are independent services with their own privacy policies. 77c is not responsible for how these providers handle your data on their end. We recommend reviewing their privacy policies directly.

06 Cookies and Tracking

77c uses cookies and similar technologies to keep the platform functioning correctly and to improve your experience. Cookies are small text files stored on your device when you visit the 77c website or use the app. They help 77c remember your session, keep you logged in, and understand how the platform is being used.

  • Essential cookies: Required for the platform to function. These cannot be disabled without breaking core features like login and session management.
  • Analytics cookies: Used to understand how players navigate the platform so we can improve it. Data collected is aggregated and not linked to individual identities.
  • Preference cookies: Remember your settings and preferences so you do not have to re-enter them each visit.

77c does not use advertising cookies or share cookie data with third-party ad networks. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use the platform.

07 Data Sharing

77c does not sell, rent, or share your personal data with third parties for commercial or marketing purposes. The only circumstances in which 77c shares your data with external parties are as follows:

  • Payment providers: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions.
  • Legal obligations: If required by law or a valid legal process, 77c may disclose data to relevant authorities.
  • Fraud prevention: In cases of suspected fraud or money laundering, 77c may share relevant data with appropriate regulatory or law enforcement bodies.
  • Platform service providers: Technical partners who help operate the platform (such as hosting providers) may process data on 77c's behalf under strict data processing agreements.

No advertising networks: 77c does not share your data with advertising networks, data brokers, or social media platforms for targeting purposes.

08 Data Retention

77c retains your personal data for as long as your account is active and for a reasonable period after account closure to comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention periods depend on the type of data and the purpose for which it was collected.

  • Account data: Retained for the duration of your account and for up to 5 years after closure.
  • Transaction records: Retained for up to 7 years for financial compliance purposes.
  • Support communications: Retained for up to 2 years after the last interaction.
  • Usage and session data: Retained in aggregated form for platform improvement purposes.

When data is no longer required, 77c deletes or anonymises it in a secure manner. You can request early deletion of your data in certain circumstances — see the Your Rights section below.

09 Your Rights

You have meaningful rights over the personal data that 77c holds about you. These are not just legal formalities — 77c takes them seriously and will respond to any request you make within a reasonable timeframe.

Right to Access Right to Correct Right to Delete Right to Restrict Right to Portability Right to Object
  • Access: You can request a copy of the personal data 77c holds about you at any time.
  • Correction: If any of your data is inaccurate or incomplete, you can ask 77c to correct it.
  • Deletion: You can request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.
  • Restriction: You can ask 77c to restrict processing of your data in certain circumstances while a dispute is being resolved.
  • Portability: You can request your data in a structured, machine-readable format.
  • Object: You can object to processing of your data for direct marketing purposes at any time.

To exercise any of these rights, contact the 77c support team at [email protected]. We will respond within 30 days and will not charge a fee for reasonable requests.

10 Data Security

77c applies technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include encrypted data storage, secure HTTPS connections, access controls that limit who within the 77c team can view personal data, and regular security reviews.

While 77c takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your data safe — use a strong, unique password for your 77c account, do not share your login credentials with anyone, and contact support immediately if you suspect your account has been compromised.

Security tip: 77c staff will never ask for your password through any channel. If anyone claiming to be from 77c asks for your password, do not provide it and report the contact to support immediately.

11 Children's Privacy

The 77c platform is strictly for adults aged 18 and above. 77c does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered on the platform, the account will be closed immediately and any associated data will be deleted.

If you are a parent or guardian and believe that a minor has created a 77c account, please contact the support team at [email protected] immediately so we can take appropriate action.

12 Policy Updates

77c may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable law, or improvements to our data practices. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

If we make significant changes that affect your rights or how we use your data in a materially different way, we will notify you through the platform or by email before the changes take effect. Continued use of the 77c platform after an updated policy has been published constitutes your acceptance of the changes.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 77c handles your personal data, please get in touch with the support team. We are available 24 hours a day, seven days a week.

Email: [email protected]
Live chat is also available through the platform after you log in.

Related policies: This Privacy Policy should be read alongside the Terms and Conditions and the Responsible Gaming policy, both of which form part of your agreement with 77c.

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